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Unfamiliar with SIP? 

Here's a tip! Get educated at The SIP School, then take any Acme Packet course to maximize your learning experience. Learn more.

Welcome to Acme Packet training!

Acme Packet training courses are a blend of presentation, discussion and hands-on labs. The courses are flexible and modular in nature and can be delivered at Acme Packet’s Training facilities, on customer premises or via web-based training. Individual courses are available in the formats shown in the table below. Class format descriptions, on-site vs WBT for example, are provided below to help you choose what’s best for you.

Part# 

Description 

On-site 

Open enrollment

Virtual  classroom 

WBT 

EDU-SPO-WBT   Net-Net Solutions and Product Overview        

EDU-SUP-WBT Triage procedures on the Support Portal       

EDU-FSG-2600-WBT  Net-Net 2600 Field Service Training       

EDU-FSG-3800-WBT  Net-Net 3800 Field Service Training       

EDU-FSG-4250-WBT  Net-Net 4250 Field Service Training       

EDU-FSG-4500-WBT  Net-Net 4500 Field Service Training       

EDU-FSG-9200-WBT  Net-Net 9200 Field Service Training       

EDU-CAB-C-CLI Net-Net 3000/4000 Configuration Basics 

 

 

EDU-TS1-OE4  Net-Net 3000/4000 Troubleshooting  

   
EDU-ADV-OE  Net-Net Advanced Configuration 

   
EDU-CAB-E-OE Net-Net 2600 Configuration Basics 

 

 
EDU-9000-WS  Net-Net 9000 Workshop

   
EDU-CAB-D-CLI  Net-Net 9200 Configuration Basics 

   
EDU-TOV-E-VC Net-Net 2600 Technical Overview     

 
EDU-CUS-DEV Custom Development 

 

     
EDU-CUS-OS  Custom on-site training

     

Click the link below to read detailed course descriptions, find Open Enrollment class scheduling and register for the course you select. Please contact us at training@acmepacket.com to learn more about our courses and format and to schedule on-site and other unscheduled courses.

  • On-Site – For customers who need to train a large number of students concurrently, the on-site format provides the balance of convenience and economy. To execute on-site training, we suitcase the entire course and provide the training at your location anywhere in the world. From a logistics standpoint, the customer supplies a standard training room that can comfortably fit the students (maximum of 12) and our mobile training lab, which includes a session director, and 6 student laptops.
  • Open Enrollment – Open Enrollment refers to regularly scheduled courses offered at our training facilities. This format is most cost effective to students who choose to attend classes individually or in pairs. Open Enrollment courses are available to you at Acme Packet's corporate training sites in Burlington, MA, Madrid, Spain and Moscow, Russia.
  • Virtual Classroom – The convenience of attending training from any location is becoming widely appreciated. The Internet is the key tool to making this format available. During our virtual classes, an instructor directs you through the lecture and lab materials, which you access via your own computer. Both the courseware and the lab equipment are made available over the Internet. You need to pre-install computer-based freeware on your computer for these courses and will be notified of this prior to class.  
  • Web Based Training (WBT) – Similar to CBT, WBT provides you with the convenience of studying anywhere or anytime you can access the internet. You can start, stop and pause the materials whenever you need. Comprehensive descriptions and navigation allow you to study all of the materials or just select the subset that you need. 


The SIP School

For those unfamiliar with SIP, Acme Packet recommends you purchase instruction from “The SIP School”, who distributes introductory and advanced training, as well as technical certification on the SIP protocol. This web-based training is approved by many leaders in the VoIP industry. Get a solid understanding of VoIP and SIP from the SIP School prior to attending Acme Packet courses, and make the most of your session border control training.

Acme Packet customers get a discount on the price of these courses by registering at the SIP School utilizing our discount code. Please contact training@acmepacket.com for more information, including how to obtain the discount code. Visit http://www.thesipschool.com/ to learn more about the training products available.

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